Managing Seats
Every active user in your workspace counts as a seat, including Slack bot accounts. You can adjust your seat count at any time.1
Open seat management
Click Update Seats on the billing page.
2
Set the new count
Enter your desired number of seats.
You cannot go below the number of seats currently in use (active users + pending invitations).
Need to reduce seats below current usage? Remove users first,
then adjust the seat count.
3
Review the billing impact
- Adding seats — you’ll be billed a pro-rated amount immediately.
- Removing seats — the change takes effect at the end of your current billing cycle.
4
Confirm
Click Confirm Change to apply.
Stripe Customer Portal
Click Manage Plan on the billing page to open the Stripe customer portal. From there you can:- Update your payment method
- View and download invoices
- Cancel or modify your subscription
Air-Gapped License Activation
For self-hosted deployments without internet access, you can activate a license manually instead of going through Stripe checkout. Contact the Gorbit team at support@gorbit.app to request a license file. You will receive a file containing your signed license in this format:1
Open Plans & Billing
Navigate to Admin Panel > Plans & Billing from the sidebar.
2
Open the license form
Click Activate License Key at the bottom of the billing page.
3
Upload your license
Paste the contents of your license file, or use the file upload button to attach it directly.
4
Activate
Click Activate License. Your license will be validated and paid features will be enabled immediately.